ITIL 4 Foundation is a certification in IT Service Management that introduces a comprehensive operating model for the development, delivery, and ongoing enhancement of technology-driven products and services.

Key Points:

  • ITIL 4 Foundation is designed for individuals seeking an understanding of IT and digital service delivery concepts.
  • It’s suitable for those aiming to adopt the new service management culture and for both beginners and those updating their existing ITIL knowledge.
  • The course covers modern IT and digital service organization operations, value stream optimization, cultural and behavioral principles, and common service management terminology.
  • ITIL training is offered by accredited training organizations in various formats.
  • The exam consists of 40 multiple-choice questions, with a passing score of 65%.
  • Starting in 2023, all PeopleCert Global Best Practice certifications, including ITIL, will require renewal every three years.
Reviews by
Average rating:  
 1 reviews
 by 0xn0
ITIL Foundations v4: A Waste (2023)

Difficulty: 0 out of 5.

Waste of time, in my personal opinion. No value from a technical standpoint. Avoid unless you like management/business ideas.